Have you tried switching the left and right of the cable or using another source to rule out a cable/source problem? (For EL-8s, you’ll need to flip the connectors so the L and R are on the outside. Otherwise the connectors can be damaged and this isn’t covered under warranty.)
If you've swapped the cable and the problem moves with it, the problem is either in the cable or the source. It it proves to be the cable we can send you a replacement cable. If it stays in the same ear, we know the problem is in the headphones and you'll need to proceed with repairs either through us or via an international distributor. In either case, please send us a message via the “Contact Us” form here: https://www.audeze.com/support or email us at firstname.lastname@example.org and we’ll take care of you.