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General Information
Info on warranty terms, return policy, and other basic topics
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Help Topics
Troubleshooting and technical info for Audeze products, including user guides and driver downloads
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Penrose Technical Support
The official Audeze resource for all things Penrose, including user guides and troubleshooting
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Mobius Technical Support
The official Audeze resource for Mobius questions and troubleshooting
Promoted articles
- Does Audeze ship directly to my country?
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- Info on the late 2020 LCD-X and -XC driver update (with serials and production dates)
- What about driver failures? There are reports on forums...
- Reveal+ Plugin FAQs: General Information, License Questions, Technical Specs and Troubleshooting
- Reveal+ Plugin FAQs: Installation and Use in Host Apps (Logic, REAPER, JRiver, etc)
- Which LCD headphone is right for me?
- How to tell if your headphones have Fazors
- Crinkling/clicking/static sound when I press on the earcup
- Intermittent or silent/dead headphone channel
- How to Load and Save Penrose EQ Presets using the HQ app
- How to update your Penrose Firmware using the Audeze HQ App
- Penrose Full User Guide text (with updates and additions)
- How to install and use the Audeze HQ App on a Computer or an Android phone
- Some words about Penrose's microphone quality
- Troubleshooting wireless stability issues
- How to update your Mobius firmware using the HQ App for Windows
- Notes on Bluetooth quality for gaming, video and microphone use